Resolved after 6 days 20 hours, on June 25, 2026.
We are now seeing stability return for NZ passport checks. The upstream vendor appears to have resolved the degraded performance and we are continuing to monitor the situation closely. We will provide a further update if anything changes.
Update timeline
- investigating Jun 25, 2026, 04:55 AM UTC
We are currently investigating an issue impacting the NZ passports due to degraded performance from an upstream vendor. The issue has been identified as vendor-related, and we are actively monitoring the situation while the vendor works toward resolution.
- monitoring Jun 25, 2026, 01:57 PM UTC
We are now seeing stability return for NZ passport checks. The upstream vendor appears to have resolved the degraded performance and we are continuing to monitor the situation closely. We will provide a further update if anything changes.
- resolved Jul 02, 2026, 01:36 AM UTC
We have confirmed that the issue related to NZ Passports is now resolved.
Your product runs on more than FrankieOne
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services