Resolved after 13 minutes, affecting Production V2 API, on June 29, 2026.
We have identified the root cause and are working on deploying a fix.
Affected components
Production V2 API
Update timeline
- investigating Jun 29, 2026, 10:43 AM UTC
We are currently investigating an issue affecting KYC workflow executions across multiple workflows and customers. Customers may experience failures when attempting to execute KYC workflows. Our team has been alerted and is actively investigating the root cause. We will provide a further update as soon as we have more information.
- identified Jun 29, 2026, 10:45 AM UTC
We have identified the root cause and are working on deploying a fix.
- resolved Jun 29, 2026, 10:59 AM UTC
This is now resolved.
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