FrankieOne incident
Notice of Unscheduled Service Provider Incident - International KYB - Sweden - Beneficial Ownership Reports
Resolved after 73 days 18 hours, affecting International Business Verification, on July 3, 2026.
We have identified an issue affecting the retrieval of Swedish beneficial ownership data. This is due to an upstream vendor matter currently under assessment. While the assessment is underway, retrieval of Swedish beneficial ownership data has been temporarily paused. All other Swedish company data remains unaffected. We will provide further updates as the situation progresses.
Affected components
Update timeline
- investigating Jul 03, 2026, 08:20 AM UTC
Notice of Unscheduled Service Provider Incident - International KYB - Sweden - Documents
- identified Jul 03, 2026, 11:02 AM UTC
We have identified an issue affecting the retrieval of Swedish beneficial ownership data. This is due to an upstream vendor matter currently under assessment. While the assessment is underway, retrieval of Swedish beneficial ownership data has been temporarily paused. All other Swedish company data remains unaffected. We will provide further updates as the situation progresses.
- resolved Sep 15, 2026, 02:56 AM UTC
We have received confirmation from the vendor that this is now resolved.
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