FrankieOne incident

Notice of Unscheduled Service Provider Incident - International KYB - France - Profile

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Resolved after 21 hours 34 minutes, affecting International Business Verification, on July 21, 2026.

investigating Jul 21, 2026, 10:30 AM UTC

We are aware of an issue impacting the Enhanced Profile for France.

Started
Jul 21, 2026, 10:30 AM UTC
Resolved
Jul 22, 2026, 08:05 AM UTC
Duration
21h 34m
Detected by Pingoru
Jul 21, 2026, 10:30 AM UTC

Affected components

International Business Verification

Update timeline

  1. investigating Jul 21, 2026, 10:30 AM UTC

    We are aware of an issue impacting the Enhanced Profile for France.

  2. resolved Jul 22, 2026, 08:05 AM UTC

    The vendor has confirmed that this is now resolved.

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