FrankieOne incident

Notice of Unscheduled Service Provider Incident - International KYB - France - Documents

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Resolved after 6 hours 22 minutes, affecting International Business Verification, on August 3, 2026.

investigating Aug 03, 2026, 03:20 AM UTC

We are aware of an issue impacting the Documents for France.

Started
Aug 03, 2026, 03:21 AM UTC
Resolved
Aug 03, 2026, 09:44 AM UTC
Duration
6h 22m
Detected by Pingoru
Aug 03, 2026, 03:21 AM UTC

Affected components

International Business Verification

Update timeline

  1. investigating Aug 03, 2026, 03:20 AM UTC

    We are aware of an issue impacting the Documents for France.

  2. resolved Aug 03, 2026, 09:44 AM UTC

    We have received confirmation that this is now resolved at 05:31 PM.

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