Resolved after 1 hour 57 minutes, affecting AML / CTF , on August 13, 2026.
We have identified an issue affecting AML checks on the Frankie V1 API. Two behaviours have been identified: Ongoing Monitoring is not being disabled when an entity is archived. Running an AML check after updating an entity's details does not return updated hit details. This does not affect newly created entities, which are functioning as expected. We are actively investigating and will provide updates as more information becomes available. We apologize for any inconvenience this may cause.
Affected components
Update timeline
- identified Aug 13, 2026, 05:03 AM UTC
We have identified an issue affecting AML checks on the Frankie V1 API. Two behaviours have been identified: Ongoing Monitoring is not being disabled when an entity is archived. Running an AML check after updating an entity's details does not return updated hit details. This does not affect newly created entities, which are functioning as expected. We are actively investigating and will provide updates as more information becomes available. We apologize for any inconvenience this may cause.
- resolved Aug 13, 2026, 07:01 AM UTC
We can now confirm that the following service degradation is now resolved.
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