Resolved on August 24, 2026, affecting Australian Business Verification .
Duration: 10:30 AM – 12:00 PM We experienced a service disruption affecting KYB checks during the above window. Users were unable to retrieve UBO (Ultimate Beneficial Owner) or related entity data, with results loading blank. This was caused by an outage on a third-party data source that KYB relies on for retrieval. We are working with the vendor to confirm the root cause and will share further details as they become available. The issue has since been resolved and KYB services are operating normally. We apologize for any inconvenience this may have caused.
Affected components
Update timeline
- resolved Aug 24, 2026, 04:38 AM UTC
Duration: 10:30 AM – 12:00 PM We experienced a service disruption affecting KYB checks during the above window. Users were unable to retrieve UBO (Ultimate Beneficial Owner) or related entity data, with results loading blank. This was caused by an outage on a third-party data source that KYB relies on for retrieval. We are working with the vendor to confirm the root cause and will share further details as they become available. The issue has since been resolved and KYB services are operating normally. We apologize for any inconvenience this may have caused.
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