FrankieOne incident

Notice of Unscheduled Service Provider Incident - Australia - Business API

Resolved after 6 days 1 hour, on September 8, 2026.

investigating Sep 08, 2026, 04:19 AM UTC

Our service provider has reported an incident that may impact Business API services in Australia. We are actively monitoring the situation and working with our service provider to determine the scope and resolution timeline.

Started
Sep 08, 2026, 04:20 AM UTC
Resolved
Sep 14, 2026, 05:36 AM UTC
Duration
6d 1h
Detected by Pingoru
Sep 08, 2026, 04:20 AM UTC

Update timeline

  1. investigating Sep 08, 2026, 04:19 AM UTC

    Our service provider has reported an incident that may impact Business API services in Australia. We are actively monitoring the situation and working with our service provider to determine the scope and resolution timeline.

  2. resolved Sep 14, 2026, 05:36 AM UTC

    We have received confirmation from the vendor that this is now resolved.

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