FrankieOne incident

Notice of Unscheduled Service Provider Incident - Australia - Passport

Resolved after 1 hour 9 minutes, on September 17, 2026.

investigating Sep 17, 2026, 03:19 AM UTC

Our service provider has reported an incident that may impact passport check services in Australia. We are actively monitoring the situation and working with our service provider to determine the scope and resolution timeline.

Started
Sep 17, 2026, 03:20 AM UTC
Resolved
Sep 17, 2026, 04:30 AM UTC
Duration
1h 9m
Detected by Pingoru
Sep 17, 2026, 03:20 AM UTC

Update timeline

  1. investigating Sep 17, 2026, 03:19 AM UTC

    Our service provider has reported an incident that may impact passport check services in Australia. We are actively monitoring the situation and working with our service provider to determine the scope and resolution timeline.

  2. resolved Sep 17, 2026, 04:30 AM UTC

    Our service provider has confirmed that the following incident is now resolved.

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