FrankieOne incident

Notice of Unscheduled Service Provider Incident - International KYB - Italy - Profile

Resolved after 2 hours 39 minutes, affecting International Business Verification, on October 5, 2026.

resolved Oct 05, 2026, 11:19 AM UTC

We have received confirmation from the vendor that this is resolved at 19:45 AEDT

Started
Oct 05, 2026, 08:40 AM UTC
Resolved
Oct 05, 2026, 11:19 AM UTC
Duration
2h 39m
Detected by Pingoru
Oct 05, 2026, 08:40 AM UTC

Affected components

International Business Verification

Update timeline

  1. investigating Oct 05, 2026, 08:40 AM UTC

    We are aware of an issue impacting the profile calls for Italy.

  2. resolved Oct 05, 2026, 11:19 AM UTC

    We have received confirmation from the vendor that this is resolved at 19:45 AEDT

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