FrankieOne incident

Notice of Unscheduled Service Provider Incident - International KYB - France - Documents

Resolved after 2 hours 18 minutes, affecting International Business Verification, on October 5, 2026.

resolved Oct 05, 2026, 04:56 PM UTC

We have received confirmation that this is now resolved at October 6, 02:10 AEDT

Started
Oct 05, 2026, 02:38 PM UTC
Resolved
Oct 05, 2026, 04:56 PM UTC
Duration
2h 18m
Detected by Pingoru
Oct 05, 2026, 02:38 PM UTC

Affected components

International Business Verification

Update timeline

  1. investigating Oct 05, 2026, 02:38 PM UTC

    We are aware of an issue impacting the document orders for France.

  2. resolved Oct 05, 2026, 04:56 PM UTC

    We have received confirmation that this is now resolved at October 6, 02:10 AEDT

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