Forethought AI Outage History

Forethought AI is up right now

There were 3 Forethought AI outages since February 3, 2026 totaling 33h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.forethought.ai

Minor April 2, 2026

Solve Voice Call Quality Degradation

Detected by Pingoru
Apr 02, 2026, 07:59 PM UTC
Resolved
Apr 02, 2026, 08:19 PM UTC
Duration
19m
Affected: Solve Voice
Timeline · 2 updates
  1. investigating Apr 02, 2026, 07:59 PM UTC

    We are currently experiencing degraded call quality within Solve Voice. We have identified that this is due to an ongoing incident with our core communications provider. We have switched calls to our backup provider in the meantime. We are monitoring the situation closely and will provide updates as they become available.

  2. resolved Apr 02, 2026, 08:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2026

Dashboard Outage

Detected by Pingoru
Feb 03, 2026, 06:39 PM UTC
Resolved
Feb 03, 2026, 09:29 PM UTC
Duration
2h 49m
Affected: Dashboard
Timeline · 3 updates
  1. investigating Feb 03, 2026, 06:39 PM UTC

    Dashboard is currently unavailable for all users. We are investigating and will provide updates shortly.

  2. monitoring Feb 03, 2026, 06:47 PM UTC

    We have rolled back to the latest stable deployment and the dashboard is functional. We are investigating the root cause and will continue to monitor.

  3. resolved Feb 03, 2026, 09:29 PM UTC

    This incident has been resolved. The issue looks to have resulted from the earlier Cloudflare outage. Dashboard is now stable.

Read the full incident report →

Critical February 3, 2026

Invalid Solve Conversations in Dashboard Insights

Detected by Pingoru
Feb 03, 2026, 06:28 PM UTC
Resolved
Feb 05, 2026, 12:34 AM UTC
Duration
1d 6h
Affected: Dashboard
Timeline · 4 updates
  1. identified Feb 03, 2026, 06:28 PM UTC

    We have identified an issue causing inflated conversation metrics within Dashboard Insights for customers utilizing initial-intent-id. A fix has been implemented to prevent new occurrences, and we are currently performing a data cleanup to remove invalid records and restore accurate reporting.

  2. identified Feb 04, 2026, 03:39 PM UTC

    Update: We are currently in the process of cleaning the affected historical data. You will see your analytics returning to normal levels over the next 24 hours as this process completes.

  3. identified Feb 05, 2026, 12:27 AM UTC

    Update: The data cleanup is complete. All Dashboard Insights and historical analytics have returned to normal. This incident is resolved.

  4. resolved Feb 05, 2026, 12:34 AM UTC

    This incident has been resolved.

Read the full incident report →

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