Forethought AI incident

Solve Voice

Minor Resolved View vendor source →

Forethought AI experienced a minor incident on October 27, 2025 affecting Solve Voice, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2025, 08:29 PM UTC
Resolved
Oct 27, 2025, 09:00 PM UTC
Duration
31m
Detected by Pingoru
Oct 27, 2025, 08:29 PM UTC

Affected components

Solve Voice

Update timeline

  1. identified Oct 27, 2025, 08:29 PM UTC

    We are currently experiencing issues with a third-party Speech-to-Text (STT) provider that may impact Solve Voice functionality. Affected users may notice issues with audio responses during calls. Our engineering team is actively working on mitigations while we monitor the provider’s recovery. We will share updates as we learn more.

  2. resolved Oct 27, 2025, 09:00 PM UTC

    This incident has been resolved.