Forethought AI incident

Analytics Visibility Issues

Resolved after 5 hours 3 minutes, affecting Dashboard, on January 9, 2026.

identified Jan 09, 2026, 06:05 PM UTC

We have implemented a fix and confirmed that analytics jobs are now processing correctly. Analytics will return to Dashboard as these jobs complete.

Started
Jan 09, 2026, 03:13 PM UTC
Resolved
Jan 09, 2026, 08:16 PM UTC
Duration
5h 3m
Detected by Pingoru
Jan 09, 2026, 03:13 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jan 09, 2026, 03:13 PM UTC

    We are currently investigating an issue where Solve analytics data is not appearing on the Forethought dashboard.

  2. identified Jan 09, 2026, 03:58 PM UTC

    The issue has been identified and a fix is being released.

  3. identified Jan 09, 2026, 06:05 PM UTC

    We have implemented a fix and confirmed that analytics jobs are now processing correctly. Analytics will return to Dashboard as these jobs complete.

  4. resolved Jan 09, 2026, 08:16 PM UTC

    This incident has been resolved.

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