Resolved after 5 hours 3 minutes, affecting Dashboard, on January 9, 2026.
We have implemented a fix and confirmed that analytics jobs are now processing correctly. Analytics will return to Dashboard as these jobs complete.
Affected components
Dashboard
Update timeline
- investigating Jan 09, 2026, 03:13 PM UTC
We are currently investigating an issue where Solve analytics data is not appearing on the Forethought dashboard.
- identified Jan 09, 2026, 03:58 PM UTC
The issue has been identified and a fix is being released.
- identified Jan 09, 2026, 06:05 PM UTC
We have implemented a fix and confirmed that analytics jobs are now processing correctly. Analytics will return to Dashboard as these jobs complete.
- resolved Jan 09, 2026, 08:16 PM UTC
This incident has been resolved.
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