Forethought AI incident

Solve Voice Call Quality Degradation

Minor Resolved View vendor source →

Forethought AI experienced a minor incident on April 2, 2026 affecting Solve Voice, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 07:59 PM UTC
Resolved
Apr 02, 2026, 08:19 PM UTC
Duration
19m
Detected by Pingoru
Apr 02, 2026, 07:59 PM UTC

Affected components

Solve Voice

Update timeline

  1. investigating Apr 02, 2026, 07:59 PM UTC

    We are currently experiencing degraded call quality within Solve Voice. We have identified that this is due to an ongoing incident with our core communications provider. We have switched calls to our backup provider in the meantime. We are monitoring the situation closely and will provide updates as they become available.

  2. resolved Apr 02, 2026, 08:19 PM UTC

    This incident has been resolved.