Fonix incident

O2 Outage

Resolved after 2 hours 26 minutes, affecting O2-UK, on October 22, 2026.

resolved Oct 22, 2026, 03:29 PM UTC

Dear Customer, O2 have confirmed that this issue is now resolved. MO SMS and DLRs were kept in retry, so were not lost. Kind Regards, Fonix Operations

Started
Oct 22, 2026, 01:03 PM UTC
Resolved
Oct 22, 2026, 03:29 PM UTC
Duration
2h 26m
Detected by Pingoru
Oct 22, 2026, 01:03 PM UTC

Affected components

O2-UK

Update timeline

  1. investigating Oct 22, 2026, 01:03 PM UTC

    Dear Customer Please be advised that O2 are currently experiencing issues on their network since 13:30 impacting all platforms; Bulk, MO traffic, Premium MT and carrier billing traffic. The issue has been raised into O2 who are currently investigating. We will let you know as soon as we have further information. Kind regards Fonix Operations Team

  2. resolved Oct 22, 2026, 03:29 PM UTC

    Dear Customer, O2 have confirmed that this issue is now resolved. MO SMS and DLRs were kept in retry, so were not lost. Kind Regards, Fonix Operations

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