Flutterwave incident
[XOF] Service Alert: Processing Delays on Mobile Money Payments - Burkina Faso
Ongoing since 01:56 PM UTC, affecting Collections APIs.
Dear Valued Merchant, We are currently experiencing a service disruption that is affecting the processing of incoming payments. Your customers may find that some payments take longer than expected or do not go through. Our team is actively addressing the issue to restore normal processing. We will keep you informed as more information becomes available. We apologize for any disruption this may cause your business and appreciate your patience.
Affected components
Update timeline
- identified Nov 09, 2026, 01:56 PM UTC
Dear Valued Merchant, We are currently experiencing a service disruption that is affecting the processing of incoming payments. Your customers may find that some payments take longer than expected or do not go through. Our team is actively addressing the issue to restore normal processing. We will keep you informed as more information becomes available. We apologize for any disruption this may cause your business and appreciate your patience.
- identified Nov 09, 2026, 01:56 PM UTC
Dear Valued Merchant, We are currently experiencing a service disruption that is affecting the processing of incoming payments. Your customers may find that some payments take longer than expected or do not go through. Our team is actively addressing the issue to restore normal processing. We will keep you informed as more information becomes available. We apologize for any disruption this may cause your business and appreciate your patience.
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