Flutterwave incident

Service Alert: Delays in Transaction Processing & Delivery

Ongoing since 08:42 PM UTC, affecting Windows Server Group.

investigating Nov 10, 2026, 08:42 PM UTC

Dear Valued Merchant, We are currently experiencing a delay affecting real-time processing and delivery of transactions. Transactions are safely queued and are actively being processed, but delivery times, status updates, and webhooks may take longer than usual to reflect. We are working to restore normal real-time processing speeds. We sincerely apologize for any inconvenience caused and will provide update as soon as possible.

Started
Nov 10, 2026, 08:42 PM UTC
Resolved
Ongoing
Duration
● 1h 5m
Detected by Pingoru
Nov 10, 2026, 08:42 PM UTC

Affected components

Windows Server Group

Update timeline

  1. investigating Nov 10, 2026, 08:42 PM UTC

    Dear Valued Merchant, We are currently experiencing a delay affecting real-time processing and delivery of transactions. Transactions are safely queued and are actively being processed, but delivery times, status updates, and webhooks may take longer than usual to reflect. We are working to restore normal real-time processing speeds. We sincerely apologize for any inconvenience caused and will provide update as soon as possible.

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