Flutterwave incident

[NGN] Service Restored: Intermittent Card Transaction Failures

Resolved after 27 minutes, affecting Collections APIs, on November 6, 2026.

resolved Nov 06, 2026, 07:23 AM UTC

We are pleased to inform you that the issue with Interswitch impacting card transactions has been successfully resolved. Thank you for your patience and understanding.

Started
Nov 06, 2026, 06:56 AM UTC
Resolved
Nov 06, 2026, 07:23 AM UTC
Duration
27m
Detected by Pingoru
Nov 06, 2026, 06:56 AM UTC

Affected components

Collections APIs

Update timeline

  1. investigating Nov 06, 2026, 06:56 AM UTC

    Dear Valued Merchant, We are currently experiencing intermittent card transaction failures affecting some customers due to an issue with a third-party service provider. The provider is working to restore normal service, and we will keep you informed of any updates. We apologize for the inconvenience and appreciate your patience and understanding.

  2. resolved Nov 06, 2026, 07:23 AM UTC

    We are pleased to inform you that the issue with Interswitch impacting card transactions has been successfully resolved. Thank you for your patience and understanding.

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