Flutterwave incident

[NGN] Service Restored: Delayed Transaction Notifications on 9PSB Bank PWBT

Resolved after 9 minutes, affecting Collections APIs, on November 5, 2026.

resolved Nov 05, 2026, 01:35 PM UTC

The delay in transaction notifications affecting 9PSB Bank PayWithBankTransfer (PWBT) has been resolved. You can now receive transaction notifications as expected. We apologize for the disruption to your business operations and appreciate your patience and understanding.

Started
Nov 05, 2026, 01:25 PM UTC
Resolved
Nov 05, 2026, 01:35 PM UTC
Duration
9m
Detected by Pingoru
Nov 05, 2026, 01:25 PM UTC

Affected components

Collections APIs

Update timeline

  1. identified Nov 05, 2026, 01:25 PM UTC

    You may experience delays in receiving notifications for PayWithBankTransfer transactions, potentially affecting timely transaction confirmation and reconciliation of customer payments. The issue is currently under investigation, and we will share further updates as they become available. We apologize for any disruption this may cause to your business operations and appreciate your patience and understanding.

  2. resolved Nov 05, 2026, 01:35 PM UTC

    The delay in transaction notifications affecting 9PSB Bank PayWithBankTransfer (PWBT) has been resolved. You can now receive transaction notifications as expected. We apologize for the disruption to your business operations and appreciate your patience and understanding.

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