Flatfile incident

Spaces and Listerners failing to load

Minor Resolved View vendor source →

Flatfile experienced a minor incident on June 30, 2025 affecting Spaces and CA Spaces and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 02:09 PM UTC
Resolved
Jun 30, 2025, 02:58 PM UTC
Duration
49m
Detected by Pingoru
Jun 30, 2025, 02:09 PM UTC

Affected components

SpacesCA SpacesEU Spaces

Update timeline

  1. investigating Jun 30, 2025, 02:09 PM UTC

    We are currently investigating reports of users unable to fetch historical events and load listeners

  2. identified Jun 30, 2025, 02:11 PM UTC

    Our events provider is experiencing some instability, causing the issues to the spaces ui being unable to get historical events. We are monitoring and will update once this is back up again.

  3. monitoring Jun 30, 2025, 02:23 PM UTC

    Our events provider has rolled out a fix, we are currenntly actively monitoring the platform.

  4. monitoring Jun 30, 2025, 02:27 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jun 30, 2025, 02:37 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 30, 2025, 02:58 PM UTC

    The incident has been resolved. At approximately 13:11 UTC, our events provider service began experiencing elevated latencies and server errors in the Europe and North US region.