Flatfile incident

Intermittent Errors When Accessing Spaces

Minor Resolved View vendor source →

Flatfile experienced a minor incident on September 12, 2025 affecting Spaces, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2025, 03:32 PM UTC
Resolved
Sep 12, 2025, 04:19 PM UTC
Duration
46m
Detected by Pingoru
Sep 12, 2025, 03:32 PM UTC

Affected components

Spaces

Update timeline

  1. investigating Sep 12, 2025, 03:55 PM UTC

    We are currently investigating an issue where some users are seeing an "Unknown Error" when launching a space. We are investigating this issue however refreshing the page seems to resolve this error.

  2. identified Sep 12, 2025, 04:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 12, 2025, 04:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 12, 2025, 04:19 PM UTC

    This incident has been resolved.