Flatfile incident

Service disruption in EU

Minor Resolved View vendor source →

Flatfile experienced a minor incident on October 23, 2025 affecting EU Platform API and EU Spaces, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 10:13 AM UTC
Resolved
Oct 23, 2025, 10:51 AM UTC
Duration
37m
Detected by Pingoru
Oct 23, 2025, 10:13 AM UTC

Affected components

EU Platform APIEU Spaces

Update timeline

  1. investigating Oct 23, 2025, 10:13 AM UTC

    We are currently investigating reports of a service degredation on our EU platform region

  2. identified Oct 23, 2025, 10:22 AM UTC

    We have identified the issue and are rolling out a fix

  3. resolved Oct 23, 2025, 10:51 AM UTC

    A fix has