Flatfile incident

Degraded Service - Network issue on Login Provider

Major Resolved View vendor source →

Flatfile experienced a major incident on August 21, 2025 affecting Platform API and Spaces and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 06:18 PM UTC
Resolved
Aug 21, 2025, 07:05 PM UTC
Duration
46m
Detected by Pingoru
Aug 21, 2025, 06:18 PM UTC

Affected components

Platform APISpacesDashboard

Update timeline

  1. identified Aug 21, 2025, 06:18 PM UTC

    Our login vendor is experiencing issues. Some dashboards will be effected for US users. Thank you for your patience while this is resolved.

  2. monitoring Aug 21, 2025, 06:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 21, 2025, 07:05 PM UTC

    This incident has been resolved.