Flatfile incident

Spaces failing to load

Minor Resolved View vendor source →

Flatfile experienced a minor incident on December 18, 2025 affecting EU Spaces, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 01:32 PM UTC
Resolved
Dec 18, 2025, 02:54 PM UTC
Duration
1h 22m
Detected by Pingoru
Dec 18, 2025, 01:32 PM UTC

Affected components

EU Spaces

Update timeline

  1. investigating Dec 18, 2025, 01:32 PM UTC

    We are investigating reports of space initialization and creation issues

  2. identified Dec 18, 2025, 01:38 PM UTC

    We have identified the root cause and a fix is currently being rolled out

  3. identified Dec 18, 2025, 02:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 18, 2025, 02:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 18, 2025, 02:54 PM UTC

    The incident has been resolved.