Flatfile incident

Service disruption in EU & UK

Minor Resolved View vendor source →

Flatfile experienced a minor incident on August 11, 2025 affecting EU Spaces and EU Dashboard, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2025, 08:36 AM UTC
Resolved
Aug 11, 2025, 08:50 AM UTC
Duration
14m
Detected by Pingoru
Aug 11, 2025, 08:36 AM UTC

Affected components

EU SpacesEU Dashboard

Update timeline

  1. investigating Aug 11, 2025, 08:36 AM UTC

    We are currently investigating reports of a service degredation on our EU & UK platform region

  2. identified Aug 11, 2025, 08:37 AM UTC

    The issue has been identified and fix is being rolled out

  3. monitoring Aug 11, 2025, 08:46 AM UTC

    A fix has been rolled out and are monitoring results

  4. resolved Aug 11, 2025, 08:50 AM UTC

    The issue has been resolved