Flatfile incident

Performance Degradation: Slowness in Load Times/Timeouts Occurring

Minor Resolved View vendor source →

Flatfile experienced a minor incident on November 11, 2025 affecting Platform API and Spaces and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 07:52 PM UTC
Resolved
Nov 11, 2025, 09:25 PM UTC
Duration
1h 32m
Detected by Pingoru
Nov 11, 2025, 07:52 PM UTC

Affected components

Platform APISpacesDashboard

Update timeline

  1. investigating Nov 11, 2025, 07:52 PM UTC

    We are currently investigating this issue.

  2. identified Nov 11, 2025, 07:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 11, 2025, 08:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 11, 2025, 09:25 PM UTC

    This incident has been resolved.