Is Fera down?

We’ll be performing scheduled maintenance on our api. During this maintenance window, you may experience temporary api disruptions or delays with operations that depend on the fera api. Your data and existing operations are safe, and we do not expect any data loss. We’ll be monitoring the system throughout the maintenance and will work to restore full availability as quickly as possible.

All systems restored and healthy. We are monitoring currently.

All systems back to normal.

We are performing planned production maintenance to improve deployment reliability. Services are expected to remain available, but some requests may experience brief delays or intermittent errors while API nodes are rotated and application updates are applied. We are monitoring the system throughout the maintenance window and will post another update when verification is complete.

The production deployment was halted after API availability degraded during service restarts. We restored the previous API release, and all services are operating normally. We are monitoring recovery and will reschedule the remaining maintenance after adding rolling-deployment safeguards.

controlled maintenance has resumed. More updates to come soon.

All systems back to normal

We are performing planned maintenance to improve deployment reliability. The Fera Management Portal may be briefly unavailable or slower while the service restarts. Storefront widgets and APIs are expected to remain available. No action is required. We will post an update when maintenance is complete.

The deployment validation has completed successfully and the admin service remains healthy. No customer-facing service interruption occurred. We have paused the remaining infrastructure rollout for additional configuration and recovery-path checks, which will be completed in a future maintenance window.

We’re performing maintenance on www.fera.ai to improve server stability. You may experience a brief interruption while this work is being completed. Production is currently healthy, and no action is required. We’ll update this page once the maintenance is complete.

Maintenance has been completed. Thanks for the patience.

We are currentlyWe are currently investigating an issue causing intermittent loading failures across parts of the Fera app. Some merchants may see messages such as "Something went wrong" or "Failed to load table" when accessing certain areas, including Reviews, Widgets, and other sections of the dashboard. Our team is actively working to identify the root cause and restore normal service. We apologize for the disruption and will provide further updates as soon as more information becomes available.

We are currently experiencing intermittent connectivity issues affecting parts of the Fera application, which may result in errors such as "Something went wrong" or data failing to load. Our investigation indicates the issue is related to degraded load balancer services from our infrastructure provider following a maintenance event earlier today. We have implemented temporary mitigations and are actively monitoring the platform while working with our provider to fully resolve the issue. We apologize for any inconvenience and will provide further updates as more information becomes available.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are currently investigating an issue causing intermittent loading failures across parts of the Fera app. Some merchants may see messages such as "Something went wrong" or "Failed to load table" when accessing certain areas, including Reviews, Widgets, and other sections of the dashboard.

This incident has been resolved.