Fera incident
Transactional emails from fera are currently paused and not being sent.
Fera is currently experiencing a notice incident affecting Public API, which began 23d ago. The vendor's full update timeline is below.
Affected components
Public API
Update timeline
- investigating Sep 10, 2026, 11:58 AM UTC
We identified an issue affecting the sending of transactional emails. Emails are currently paused while we investigate the root cause. important: no emails or data are being lost. the affected emails are being held/paused and will not be discarded as a result of this incident.
- identified Sep 12, 2026, 01:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 12, 2026, 01:37 PM UTC
A fix has been implemented and we are currently backfilling the messages and monitoring these jobs.