Is FACTS down?

Last checked 4m ago
Current status
FACTS is up

No active incidents. All 36 components operational.

FACTS is operational right now. Last checked 4m ago; the most recent incident resolved 4d ago.

Real-time FACTS status, recent outages, and incident history: pulled directly from FACTS's official status page at status.factsmgt.com every 5 minutes. Pingoru tracks 36 FACTS services and has captured 11 incidents in the last 90 days (99.92% uptime). Get email, Slack, Discord, or webhook alerts the moment FACTS reports a new incident, free for 3 monitors, no credit card.

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FACTS uptime 99.92% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 5m
    Started Oct 30, 2026, 07:29 AM UTC · Resolved Oct 30, 2026, 08:34 AM UTC
    Timeline · 2 updates
    • investigating · Oct 30, 2026, 07:29 AM UTC

      We are currently investigating an issue that has been reported by some users. Our team is actively working to identify the root cause and implement a resolution as quickly as possible.

    • resolved · Oct 30, 2026, 08:34 AM UTC

      The issue impacting has been resolved.

    Latest: The issue impacting has been resolved.

  2. Resolved 2h 53m
    Started Oct 27, 2026, 09:17 AM UTC · Resolved Oct 27, 2026, 12:10 PM UTC
    Grant & AidPayment PlansFACTS SISBillingFamily Portalfactsmgt.com
    Timeline · 3 updates
    • identified · Oct 27, 2026, 09:17 AM UTC

      We are aware of a service interruption impacting some users attempting to access Grant & Aid, Payment Plans, FACTS SIS, Billing, Family Portal, factsmgt.com. Our team is actively investigating and working to restore service as quickly as possible. We apologize for the inconvenience and appreciate your patience as we address this with priority.

    • monitoring · Oct 27, 2026, 10:01 AM UTC

      We experienced an issue that impacted Grant & Aid, Payment Plans, FACTS SIS, Billing, Family Portal, factsmgt.com and the issue has been resolved. We are continuing to closely monitor to ensure services remain stable. Further updates will be posted here if needed.

    • resolved · Oct 27, 2026, 12:10 PM UTC

      The issue impacting Grant & Aid, Payment Plans, FACTS SIS, Billing, Family Portal, factsmgt.com has been resolved.

    Latest: The issue impacting Grant & Aid, Payment Plans, FACTS SIS, Billing, Family Portal, factsmgt.com has been resolved.

  3. Resolved 1h 5m
    Started Oct 22, 2026, 10:56 AM UTC · Resolved Oct 22, 2026, 12:01 PM UTC
    Timeline · 2 updates
    • investigating · Oct 22, 2026, 10:56 AM UTC

      We are currently investigating an issue that has been reported by some users. Our team is actively working to identify the root cause and implement a resolution as quickly as possible.

    • resolved · Oct 22, 2026, 12:01 PM UTC

      The issue impacting has been resolved.

    Latest: The issue impacting has been resolved.

  4. Resolved 4h
    Started Sep 28, 2026, 02:48 PM UTC · Resolved Sep 28, 2026, 06:48 PM UTC
    FACTS SIS
    Timeline · 4 updates
    • investigating · Sep 28, 2026, 02:48 PM UTC

      We are aware of performance issues impacting FACTS SIS. Our team is actively investigating and working to restore normal performance. We apologize for the inconvenience and appreciate your patience as we address this with priority.

    • monitoring · Sep 28, 2026, 02:53 PM UTC

      We experienced an issue that impacted FACTS SIS and the issue has been resolved. We are continuing to closely monitor to ensure services remain stable. Further updates will be posted here if needed.

    • investigating · Sep 28, 2026, 03:19 PM UTC

      The issue impacting FACTS SIS has been resolved, and services are operating normally. We appreciate your patience and understanding while we worked to restore functionality.

    • resolved · Sep 28, 2026, 06:48 PM UTC

      The issue impacting FACTS SIS has been resolved.

    Latest: The issue impacting FACTS SIS has been resolved.

  5. Resolved 50m
    Started Sep 25, 2026, 02:31 PM UTC · Resolved Sep 25, 2026, 03:21 PM UTC
    FACTS SISWeb Forms
    Timeline · 3 updates
    • investigating · Sep 25, 2026, 02:31 PM UTC

      We are currently investigating an issue that has been reported by some users. Our team is actively working to identify the root cause and implement a resolution as quickly as possible.

    • investigating · Sep 25, 2026, 03:18 PM UTC

      The issue preventing parents from being able to access some of the Web Form resources has been resolved and access has been restored.

    • resolved · Sep 25, 2026, 03:21 PM UTC

      Issue resolved and access restored.

    Latest: Issue resolved and access restored.

See the full FACTS outage history

6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse FACTS outage history →

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Incident record

Since April 2026 · Fastly Statuscast · 36 components checked every 5 minutes
52incidents recorded
52last 12 months
11last 90 days
3 daystypical duration, 12 months

The longest incident in the last year, Multi-Factor Authentication (MFA) Questions on June 11, 2026, ran for 82 days. 1 maintenance window announced in the same period.

Most affected components, last 12 months

  • FACTS SIS11
  • Family Portal11
  • Admissions9
  • Application7
  • Attendance7

Latest incidents

Outage history

Past 90 days · 11 incidents View full outage history →