Extensiv incident

Missing Tracking in Integration Manager

Notice Resolved View vendor source →

Extensiv experienced a notice incident on January 15, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 05:57 PM UTC
Resolved
Jan 15, 2026, 05:56 PM UTC
Duration
Detected by Pingoru
Jan 15, 2026, 05:57 PM UTC

Update timeline

  1. resolved Jan 15, 2026, 05:57 PM UTC

    We recently experienced an issue where tracking was not properly applied to orders through Integration Manager. This issue has now been resolved. New orders will pull tracking as normal, and those previously missed will update upon the next scheduled update for that Integration Manager account.