Extensiv incident
Users are unable to login to Warehouse Manager from Extensiv HUB
Extensiv experienced a critical incident on June 3, 2026 affecting Warehouse Manager by Extensiv, lasting 7h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 03, 2026, 02:10 PM UTC
New incident: Investigating We are currently investigating the issue where customers are unable to log in to Warehouse Manager from Extensiv Hub. We're working on resolving the issue and will keep you informed.
- identified Jun 03, 2026, 02:31 PM UTC
The issue has been identified, and our team is actively working toward a resolution. We appreciate your patience and will share updates as we make progress.
- monitoring Jun 03, 2026, 03:20 PM UTC
We're pleased to report that some users are now able to access Warehouse Manager. Restoration efforts are ongoing, and we currently expect service to be fully restored within the hour. We will continue to provide updates as progress is made.
- resolved Jun 03, 2026, 09:40 PM UTC
Warehouse Manager service has been fully restored and is operating normally. Our team has confirmed that users can successfully access the platform, and we will continue to monitor the service to ensure stability. Thank you for your patience while we worked to resolve this issue.