ExamSoft experienced a major incident on April 23, 2026 affecting Support, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Support
Update timeline
- investigating Apr 23, 2026, 08:36 AM UTC
We are currently experiencing technical issues with our phone lines. To ensure you receive timely assistance, please use our alternative support channels: Live Chat: Visit our Help Center (https://support.examsoft.com/hc/en-us) and click the chat icon located at the bottom right corner of the screen. Email: Reach out to our team directly at [email protected].
- resolved Apr 23, 2026, 10:36 AM UTC
We are pleased to advise that service has been restored, we regret any inconvenience this may have caused if you were impacted by today’s incident.