ExamSoft experienced a minor incident on August 17, 2026 affecting Enterprise Portal (ui.examsoft.io), lasting 5h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 17, 2026, 03:42 PM UTC
We’ve run into some issues. Enterprise is currently experiencing an unexpected service incident. During this time, you may find that you are not able to log in and access our services. We will share updates here so you can track our progress while we resolve the issue. Next update: Within 30 minutes
- monitoring Aug 17, 2026, 05:01 PM UTC
We have identified the cause of the issue, and service has been restored. Enterprise users should now be able to log in and access our services. We are currently monitoring to verify that no additional issues arise. Next update: Within 30
- monitoring Aug 17, 2026, 07:51 PM UTC
We have identified the cause of the issue, and service has been restored. Enterprise users should now be able to log in and access our services. We are currently monitoring to verify that no additional issues arise.
- resolved Aug 17, 2026, 09:30 PM UTC
The issues affecting Enterprise have been fully resolved. Users should no longer experience any issues logging in or accessing the platform. We apologize for the disruption and appreciate your patience while we restored service.