ExamSoft incident

Enterprise portal degraded performance

Notice Resolved View vendor source →

ExamSoft experienced a notice incident on September 15, 2026 affecting Enterprise Portal (ui.examsoft.io) and Enterprise Portal (New Portal) Reporting, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 07:01 PM UTC
Resolved
Sep 15, 2026, 10:01 PM UTC
Duration
3h
Detected by Pingoru
Sep 15, 2026, 07:01 PM UTC

Affected components

Enterprise Portal (ui.examsoft.io)Enterprise Portal (New Portal) Reporting

Update timeline

  1. investigating Sep 15, 2026, 07:01 PM UTC

    We are investigating reports of degraded performance affecting the Enterprise Portal. Some users may experience errors or intermittent slowness when accessing certain portal functionality We will share updates here so you can track our progress while we resolve the issue.

  2. monitoring Sep 15, 2026, 08:03 PM UTC

    Enterprise users should now see improved response times and normal site speed. We are currently monitoring to verify that no additional issues arise.

  3. resolved Sep 15, 2026, 10:01 PM UTC

    The issue affecting the Enterprise Portal has been resolved.