Is Evidos down?

Last checked 5m ago
Current status
Evidos is up

No incidents right now.

Official status page: https://status.signhost.com · Polled every 5 minutes · 23 components tracked

Evidos is operational right now. Last checked 5m ago; the most recent incident resolved 6d ago.

Real-time Evidos status, recent outages, and incident history — pulled directly from Evidos's official status page at https://status.signhost.com every 5 minutes. Pingoru tracks 23 Evidos services and has captured 5 incidents in the last 90 days (99.73% uptime). Get email, Slack, Discord, or webhook alerts the moment Evidos reports a new incident — free for 5 monitors, no credit card.

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Evidos uptime 99.73% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2d 20h
    Started Sep 04, 2026, 10:12 AM UTC · Resolved Sep 07, 2026, 06:18 AM UTC
    Mail service
    Timeline · 5 updates
    • investigating · Sep 04, 2026, 10:12 AM UTC

      We are currently experiencing an issue that is causing delays in the delivery of emails sent from our platform. As a result, emails may take longer than expected to reach recipients.

    • investigating · Sep 04, 2026, 12:49 PM UTC

      We are investigating delays affecting email notifications sent by Signhost. The Signhost platform remains fully operational and document processing is not impacted. The issue is currently limited to email delivery, which may result in notifications reaching recipients later than usual. We are working with our email service provider to resolve the issue as quickly as possible

    • identified · Sep 04, 2026, 02:28 PM UTC

      We have identified that the delays affecting email notifications sent by Signhost are related to a broader Microsoft 365 Exchange Online incident. At this time, the Signhost platform remains fully operational, and document processing, signing, and transaction handling are not affected. The impact is limited to email notifications being delivered later than usual. Recipients may experience delays in receiving notifications. We are continuing to monitor the situation closely together with our email service provider. We will provide the next update on Monday morning.

    • resolved · Sep 07, 2026, 06:18 AM UTC

      The issue affecting email notification delivery has been resolved. Email notifications are now being delivered as expected, with no further delays observed.

    • postmortem · Sep 07, 2026, 08:29 AM UTC

      ### What happened? On September 4th 2026, some Signhost email notifications, including signing invitations and status updates, were delivered later than usual. During this period, the Signhost platform remained fully operational. Document signing, transaction processing and API functionality were not affected. ### What caused the issue? Our investigation confirmed that the delays were caused by a broader Microsoft 365 Exchange Online incident affecting email processing and delivery. Microsoft reported delays and “server busy“ errors affecting Exchange Online infrastructure. The issue originated outside of Signhost and was not related to the Signhost application, infrastructure or services. It is important to note that Signhost does not use Microsoft Exchange Online to send email notifications. Our email delivery is handled through SparkPost, our email service provider. More information about the Microsoft incident can be found here: [Exchange Online outage causes email delays and server busy errors](https://www.bleepingcomputer.com/news/microsoft/exchange-online-outage-causes-email-delays-server-busy-errors/) ### What we did? We worked closely with our email service provider to monitor the situation and verify the root cause. Throughout the incident, we continuously monitored Signhost services and confirmed that core platform functionality remained unaffected. Once Microsoft resolved the Exchange Online incident, email delivery returned to normal. We have verified that email notifications are now being delivered as expected, with no further delays observed. We would like to reassure customers that no documents, transactions or customer data were impacted and no action is required on your part.

    Latest: ### What happened? On September 4th 2026, some Signhost email notifications, including signing invitations and status updates, were delivered later than usual. During this period, …

  2. Resolved 1h 29m
    Started Jul 23, 2026, 12:49 PM UTC · Resolved Jul 23, 2026, 02:18 PM UTC
    itsme Identification
    Timeline · 4 updates
    • investigating · Jul 23, 2026, 12:49 PM UTC

      We are currently experiencing an issue affecting the itsme Identification (AES) verification method within Signhost. As a result, transactions that use this verification method cannot be completed at this time. We are investigating this issue.

    • identified · Jul 23, 2026, 01:41 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jul 23, 2026, 01:57 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 23, 2026, 02:18 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 53m
    Started Jul 17, 2026, 02:25 PM UTC · Resolved Jul 17, 2026, 03:19 PM UTC
    iDINiDEAL
    Timeline · 4 updates
    • investigating · Jul 17, 2026, 02:25 PM UTC

      We are currently experiencing an issue affecting iDIN and iDEAL services within Signhost. As a result, transactions that use these methods cannot be completed at this time. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.

    • identified · Jul 17, 2026, 02:44 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jul 17, 2026, 02:47 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 17, 2026, 03:19 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 2h
    Started Jun 18, 2026, 07:16 AM UTC · Resolved Jun 18, 2026, 09:16 AM UTC
    itsme Identification
    Timeline · 3 updates
    • investigating · Jun 18, 2026, 07:16 AM UTC

      We are currently experiencing issues with the verification method itsme Identification (AES). As a result, signers may be unable to complete the signing process. The itsme Sign (QES) method via CSC Qualified verification is not affected. Our team is actively investigating the issue.

    • monitoring · Jun 18, 2026, 09:02 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jun 18, 2026, 09:16 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 41m
    Started Jun 16, 2026, 01:27 PM UTC · Resolved Jun 16, 2026, 02:09 PM UTC
    ID ProofWebforms
    Timeline · 3 updates
    • investigating · Jun 16, 2026, 01:27 PM UTC

      We are currently experiencing problems with ID Proof. We are investigating this issue. ID Proof is unable to be used momentarily.

    • monitoring · Jun 16, 2026, 01:55 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jun 16, 2026, 02:09 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Outage history

Past 90 days · 5 incidents View full outage history →