Evidos incident

Issues with itsme Identification (AES) verification method.

Notice Resolved View vendor source →

Evidos experienced a notice incident on July 23, 2026 affecting itsme Identification, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 12:49 PM UTC
Resolved
Jul 23, 2026, 02:18 PM UTC
Duration
1h 29m
Detected by Pingoru
Jul 23, 2026, 12:49 PM UTC

Affected components

itsme Identification

Update timeline

  1. investigating Jul 23, 2026, 12:49 PM UTC

    We are currently experiencing an issue affecting the itsme Identification (AES) verification method within Signhost. As a result, transactions that use this verification method cannot be completed at this time. We are investigating this issue.

  2. identified Jul 23, 2026, 01:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 23, 2026, 01:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 23, 2026, 02:18 PM UTC

    This incident has been resolved.