Evidos incident

Email delivery issues

Major Resolved View vendor source →

Evidos experienced a major incident on October 1, 2026 affecting API and Portal, lasting 21h 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 05:17 PM UTC
Resolved
Oct 02, 2026, 02:54 PM UTC
Duration
21h 36m
Detected by Pingoru
Oct 01, 2026, 05:17 PM UTC

Affected components

APIPortal

Update timeline

  1. investigating Oct 01, 2026, 05:17 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 01, 2026, 05:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2026, 02:54 PM UTC

    This incident has been resolved.