Epicor incident

CMP Degraded performance

Resolved after 3 hours 10 minutes, affecting Kinetic - Australia and Kinetic - Singapore and 1 more, on November 11, 2026.

resolved Nov 11, 2026, 10:10 PM UTC

The Cloud Management Portal (CMP) degraded performance due to a Microsoft Platform outage Has been mitigated. And issue has been resolved.

Started
Nov 11, 2026, 07:00 PM UTC
Resolved
Nov 11, 2026, 10:10 PM UTC
Duration
3h 10m
Detected by Pingoru
Nov 11, 2026, 07:00 PM UTC

Affected components

Kinetic - AustraliaKinetic - SingaporeKinetic - IndiaKinetic - EnterpriseKinetic – G – Life Sciences – AustraliaKineticKinetic - IndiaKinetic - MT/ExpressKinetic - G – Life Sciences - AmericasEpicor Senior Living - G - Australia

Update timeline

  1. investigating Nov 11, 2026, 07:00 PM UTC

    The Cloud Management Portal (CMP) is experiencing degraded performance due to a Microsoft Platform outage. We are tracking this issue and an update will be provided once the services are fully restored.

  2. resolved Nov 11, 2026, 10:10 PM UTC

    The Cloud Management Portal (CMP) degraded performance due to a Microsoft Platform outage Has been mitigated. And issue has been resolved.

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