Epicor incident

Unplanned TDX Portal Access Issue

Ongoing since 07:00 AM UTC, affecting Epicor EDI and TDX VAN - AMER.

investigating Nov 08, 2026, 07:00 AM UTC

We are currently experiencing an issue affecting access to the TDX Portal. Users may encounter a privacy or certificate-related error when attempting to access the portal. Our team is actively investigating the issue and working to restore normal access as soon as possible. We apologize for the inconvenience and appreciate your patience. We will provide updates as more information becomes available and notify you once normal access has been restored.

Started
Nov 08, 2026, 07:00 AM UTC
Resolved
Ongoing
Duration
● 1d 8h
Detected by Pingoru
Nov 08, 2026, 07:00 AM UTC

Affected components

Epicor EDITDX VAN - AMER

Update timeline

  1. investigating Nov 08, 2026, 07:00 AM UTC

    We are currently experiencing an issue affecting access to the TDX Portal. Users may encounter a privacy or certificate-related error when attempting to access the portal. Our team is actively investigating the issue and working to restore normal access as soon as possible. We apologize for the inconvenience and appreciate your patience. We will provide updates as more information becomes available and notify you once normal access has been restored.

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