Epicor incident

Quick Ship Pilot Availability Issue

Resolved after 1 day 13 hours, affecting Quick Ship and Quick Ship - US Central, on November 4, 2026.

resolved Nov 06, 2026, 03:12 AM UTC

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.

Started
Nov 04, 2026, 02:00 PM UTC
Resolved
Nov 06, 2026, 03:12 AM UTC
Duration
1d 13h
Detected by Pingoru
Nov 04, 2026, 02:00 PM UTC

Affected components

Quick ShipQuick Ship - US Central

Update timeline

  1. investigating Nov 04, 2026, 02:00 PM UTC

    We are investigating an issue affecting availability for a subset of Quick Ship Pilot sites. Our team is actively working to identify the cause and restore service.

  2. resolved Nov 06, 2026, 03:12 AM UTC

    We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.

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