Emarsys incident

We are observing service disruptions for the Suite Environment

Ongoing since 12:32 PM UTC, affecting suite50.emarsys.net (Suite50. Other services) and suite50.emarsys.net (Suite50. Mail Sending) and 1 more.

monitoring Nov 11, 2026, 12:40 PM UTC

The cause of the service disruption has been identified and resolved. In the following hours, we will closely monitor our systems to verify that the issue has been fully resolved.

Started
Nov 11, 2026, 12:32 PM UTC
Resolved
Ongoing
Duration
● 2h 19m
Detected by Pingoru
Nov 11, 2026, 12:32 PM UTC

Affected components

suite50.emarsys.net (Suite50. Other services)suite50.emarsys.net (Suite50. Mail Sending)suite50.emarsys.net (Suite50. Availability)

Update timeline

  1. investigating Nov 11, 2026, 12:32 PM UTC

    We are observing service disruptions with several services of the environment. You may experience that the Website is unavailable and that API Calls can't be processed. Our teams are investigating the issue. We will regularly update you on the progress of our efforts.

  2. monitoring Nov 11, 2026, 12:40 PM UTC

    The cause of the service disruption has been identified and resolved. In the following hours, we will closely monitor our systems to verify that the issue has been fully resolved.

Your product runs on more than Emarsys

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →