Elavon incident

Resolved: Payments Insider

Resolved after 15 minutes, affecting Payments Insider, on November 10, 2026.

resolved Nov 10, 2026, 06:37 PM UTC

Affected Service: Payments Insider Time of Resolution: 1:17 PM ET We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams. Customer Service Contact Information: 800-725-1243 If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

Started
Nov 10, 2026, 06:22 PM UTC
Resolved
Nov 10, 2026, 06:37 PM UTC
Duration
15m
Detected by Pingoru
Nov 10, 2026, 06:22 PM UTC

Affected components

Payments Insider

Update timeline

  1. investigating Nov 10, 2026, 06:22 PM UTC

    Affected Service: Payments Insider We are aware of an issue that may be impacting service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Customer Service Contact Information: 800-725-1243 If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

  2. resolved Nov 10, 2026, 06:37 PM UTC

    Affected Service: Payments Insider Time of Resolution: 1:17 PM ET We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams. Customer Service Contact Information: 800-725-1243 If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

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