Elavon incident
Resolved: CenPOS - Multi Factor Authentication (MFA) Emails
Resolved after 2 hours 8 minutes, affecting CenPOS Payment Gateway, on October 22, 2026.
Affected Service: CenPOS - Multi Factor Authentication (MFA) Emails Time of Resolution: 9:26 AM ET We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams. Customer Service Contact Information: 877-630-7960 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Affected components
Update timeline
- investigating Oct 22, 2026, 01:23 PM UTC
Posted Time: 9:25 AM ET We are aware of an issue that may be impacted service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Next planned update: 11:30 AM ET Customer Service Contact Information: 800-725-1243 If you no longer wish to receive these notifications, please click the "Manage your subscription" option in your email or visit status.Elavon.com to update your notification preferences.
- resolved Oct 22, 2026, 03:31 PM UTC
Affected Service: CenPOS - Multi Factor Authentication (MFA) Emails Time of Resolution: 9:26 AM ET We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams. Customer Service Contact Information: 877-630-7960 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
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