Is Elavon down?

Last checked 4m ago
Current status
Elavon is up

No incidents right now.

  • Official status page: status.elavon.com
  • Checked every 5 minutes
  • 17 components tracked

Elavon is operational right now. Last checked 4m ago; the most recent incident resolved 2d ago.

Real-time Elavon status, recent outages, and incident history: pulled directly from Elavon's official status page at status.elavon.com every 5 minutes. Pingoru tracks 17 Elavon services and has captured 27 incidents in the last 90 days (99.54% uptime). Get email, Slack, Discord, or webhook alerts the moment Elavon reports a new incident, free for 3 monitors, no credit card.

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Elavon uptime 99.54% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h 8m
    Started Oct 22, 2026, 01:23 PM UTC · Resolved Oct 22, 2026, 03:31 PM UTC
    CenPOS Payment Gateway
    Timeline · 2 updates
    • investigating · Oct 22, 2026, 01:23 PM UTC

      Posted Time: 9:25 AM ET We are aware of an issue that may be impacted service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Next planned update: 11:30 AM ET Customer Service Contact Information: 800-725-1243 If you no longer wish to receive these notifications, please click the "Manage your subscription" option in your email or visit status.Elavon.com to update your notification preferences.

    • resolved · Oct 22, 2026, 03:31 PM UTC

      Affected Service: CenPOS - Multi Factor Authentication (MFA) Emails Time of Resolution: 9:26 AM ET We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams. Customer Service Contact Information: 877-630-7960 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

    Latest: Affected Service: CenPOS - Multi Factor Authentication (MFA) Emails Time of Resolution: 9:26 AM ET We have resolved the Issues that were impacting service quality for some customer…

  2. Resolved 3h 32m
    Started Oct 16, 2026, 06:25 PM UTC · Resolved Oct 16, 2026, 09:58 PM UTC
    Converge
    Timeline · 4 updates
    • investigating · Oct 16, 2026, 06:25 PM UTC

      Affected Service: Converge 3DS We are aware of an issue that may be impacting service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Customer Service Contact Information: 800-377-3962 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

    • investigating · Oct 16, 2026, 07:21 PM UTC

      Affected Service: Converge 3DS Technical teams continue to work towards a resolution for this issue. We apologize for the inconvenience. Customer Service Contact Information: 800-377-3962 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

    • identified · Oct 16, 2026, 08:43 PM UTC

      Affected Service: Converge 3DS Technical teams continue to work towards a resolution for this issue. Impacted customers can disable their 3DS pre-processing rules as a workaround to restore the ability to process. We apologize for the inconvenience. Customer Service Contact Information: 800-377-3962 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

    • resolved · Oct 16, 2026, 09:58 PM UTC

      Affected Service: Converge 3DS Time of Resolution: 05:30 PM ET We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams. Customer Service Contact Information: 800-377-3962 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

    Latest: Affected Service: Converge 3DS Time of Resolution: 05:30 PM ET We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenienc…

  3. Resolved 6h 29m
    Started Oct 08, 2026, 12:54 PM UTC · Resolved Oct 08, 2026, 07:23 PM UTC
    Converge
    Timeline · 4 updates
    • investigating · Oct 08, 2026, 12:54 PM UTC

      Posted Time: 8:50 AM ET We are aware of an issue that may be impacted service quality of the Non-Production Converge and Fusebox environment for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Next planned update: 11:00 AM ET Customer Service Contact Information: 800-725-1243 If you no longer wish to receive these notifications, please click the "Manage your subscription" option in your email or visit status.Elavon.com to update your notification preferences.

    • investigating · Oct 08, 2026, 03:58 PM UTC

      Posted Time: 11:55 AM ET Support teams continue to work with the third party vendor to resolve the issues impacting Non-Production Converge and Fusebox environments will keep you informed of any updates and apologize for the inconvenience. Next planned update: 2:00 PM ET Customer Service Contact Information: 800-725-1243 If you no longer wish to receive these notifications, please click the "Manage your subscription" option in your email or visit status.Elavon.com to update your notification preferences.

    • investigating · Oct 08, 2026, 06:06 PM UTC

      Posted Time: 2:00 PM ET Support teams continue to work with the third party vendor to resolve the issues impacting Non-Production Converge and Fusebox environments will keep you informed of any updates and apologize for the inconvenience. Next planned update: 5:00 PM ET Customer Service Contact Information: 800-725-1243 If you no longer wish to receive these notifications, please click the “Manage your subscription” option in your email or visit status.Elavon.com to update your notification preferences.

    • resolved · Oct 08, 2026, 07:23 PM UTC

      Time of Resolution: 3:15 PM ET We have resolved the Issues that were impacting service quality of the Non-Production Converge and Fusebox environment for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams. Support Contact Information: 800-725-1243 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

    Latest: Time of Resolution: 3:15 PM ET We have resolved the Issues that were impacting service quality of the Non-Production Converge and Fusebox environment for some customers. We apologi…

  4. Resolved 23m
    Started Sep 04, 2026, 12:51 PM UTC · Resolved Sep 04, 2026, 01:14 PM UTC
    Converge
    Timeline · 2 updates
    • investigating · Sep 04, 2026, 12:51 PM UTC

      Posted Time: 8:50 AM ET We are aware of an issue that may be impacted service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Next planned update: 11:00 AM ET Customer Service Contact Information: 800-725-1243 Fusebox Support: 866-265-6225 If you no longer wish to receive these notifications, please click the "Manage your subscription" option in your email or visit status.Elavon.com to update your notification preferences.

    • resolved · Sep 04, 2026, 01:14 PM UTC

      Time of Resolution: 9:00 AM ET We have resolved the issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams. Customer Service Contact Information: 800-725-1243 Fusebox Support: 866-265-6225 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

    Latest: Time of Resolution: 9:00 AM ET We have resolved the issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or yo…

  5. Resolved 3h 59m
    Started Aug 17, 2026, 01:36 PM UTC · Resolved Aug 17, 2026, 05:35 PM UTC
    ConvergeCenPOS Payment Gateway
    Timeline · 4 updates
    • investigating · Aug 17, 2026, 01:36 PM UTC

      Affected Service: CenPOS, Converge 3DS transactions We are aware of an issue that may be impacting service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Customer Service Contact Information: 877-630-7960 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

    • investigating · Aug 17, 2026, 03:57 PM UTC

      Affected Service: CenPOS We are aware of an issue that may be impacting service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Customer Service Contact Information: 877-630-7960 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

    • investigating · Aug 17, 2026, 05:18 PM UTC

      Affected Service: CenPOS, Converge 3DS transactions We are aware of an issue that may be impacting service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Customer Service Contact Information: 877-630-7960 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

    • resolved · Aug 17, 2026, 05:35 PM UTC

      Affected Service: CenPOS, Converge 3DS2 transactions Time of Resolution: 1:10 PM ET We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams. Customer Service Contact Information: 877-630-7960 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.

    Latest: Affected Service: CenPOS, Converge 3DS2 transactions Time of Resolution: 1:10 PM ET We have resolved the Issues that were impacting service quality for some customers. We apologize…

See the full Elavon outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Elavon outage history →

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Incident record

Since April 2026 · Hund · 17 components checked every 5 minutes
15incidents recorded
15last 12 months
7last 90 days
3 hourstypical duration, 12 months

The longest incident in the last year, Resolved: Users are not receiving MFA emails from multiple applications on January 22, 2026, ran for 7 hours. 67 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Converge9
  • CenPOS Payment Gateway8
  • EMoney2
  • Prodgate 21

Latest incidents

Outage history

Past 90 days · 7 incidents View full outage history →