Is Elavon down?
Last checked 4m agoNo incidents right now.
Elavon is operational right now. Last checked 4m ago; the most recent incident resolved 2d ago.
Real-time Elavon status, recent outages, and incident history: pulled directly from Elavon's official status page at status.elavon.com every 5 minutes. Pingoru tracks 17 Elavon services and has captured 27 incidents in the last 90 days (99.54% uptime). Get email, Slack, Discord, or webhook alerts the moment Elavon reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- CenPOS Payment Gateway
Timeline · 2 updates
- investigating · Oct 22, 2026, 01:23 PM UTC
Posted Time: 9:25 AM ET We are aware of an issue that may be impacted service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Next planned update: 11:30 AM ET Customer Service Contact Information: 800-725-1243 If you no longer wish to receive these notifications, please click the "Manage your subscription" option in your email or visit status.Elavon.com to update your notification preferences.
- resolved · Oct 22, 2026, 03:31 PM UTC
Affected Service: CenPOS - Multi Factor Authentication (MFA) Emails Time of Resolution: 9:26 AM ET We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams. Customer Service Contact Information: 877-630-7960 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Latest: Affected Service: CenPOS - Multi Factor Authentication (MFA) Emails Time of Resolution: 9:26 AM ET We have resolved the Issues that were impacting service quality for some customer…
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- Converge
Timeline · 4 updates
- investigating · Oct 16, 2026, 06:25 PM UTC
Affected Service: Converge 3DS We are aware of an issue that may be impacting service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Customer Service Contact Information: 800-377-3962 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
- investigating · Oct 16, 2026, 07:21 PM UTC
Affected Service: Converge 3DS Technical teams continue to work towards a resolution for this issue. We apologize for the inconvenience. Customer Service Contact Information: 800-377-3962 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
- identified · Oct 16, 2026, 08:43 PM UTC
Affected Service: Converge 3DS Technical teams continue to work towards a resolution for this issue. Impacted customers can disable their 3DS pre-processing rules as a workaround to restore the ability to process. We apologize for the inconvenience. Customer Service Contact Information: 800-377-3962 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
- resolved · Oct 16, 2026, 09:58 PM UTC
Affected Service: Converge 3DS Time of Resolution: 05:30 PM ET We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams. Customer Service Contact Information: 800-377-3962 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Latest: Affected Service: Converge 3DS Time of Resolution: 05:30 PM ET We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenienc…
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- Converge
Timeline · 4 updates
- investigating · Oct 08, 2026, 12:54 PM UTC
Posted Time: 8:50 AM ET We are aware of an issue that may be impacted service quality of the Non-Production Converge and Fusebox environment for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Next planned update: 11:00 AM ET Customer Service Contact Information: 800-725-1243 If you no longer wish to receive these notifications, please click the "Manage your subscription" option in your email or visit status.Elavon.com to update your notification preferences.
- investigating · Oct 08, 2026, 03:58 PM UTC
Posted Time: 11:55 AM ET Support teams continue to work with the third party vendor to resolve the issues impacting Non-Production Converge and Fusebox environments will keep you informed of any updates and apologize for the inconvenience. Next planned update: 2:00 PM ET Customer Service Contact Information: 800-725-1243 If you no longer wish to receive these notifications, please click the "Manage your subscription" option in your email or visit status.Elavon.com to update your notification preferences.
- investigating · Oct 08, 2026, 06:06 PM UTC
Posted Time: 2:00 PM ET Support teams continue to work with the third party vendor to resolve the issues impacting Non-Production Converge and Fusebox environments will keep you informed of any updates and apologize for the inconvenience. Next planned update: 5:00 PM ET Customer Service Contact Information: 800-725-1243 If you no longer wish to receive these notifications, please click the “Manage your subscription” option in your email or visit status.Elavon.com to update your notification preferences.
- resolved · Oct 08, 2026, 07:23 PM UTC
Time of Resolution: 3:15 PM ET We have resolved the Issues that were impacting service quality of the Non-Production Converge and Fusebox environment for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams. Support Contact Information: 800-725-1243 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Latest: Time of Resolution: 3:15 PM ET We have resolved the Issues that were impacting service quality of the Non-Production Converge and Fusebox environment for some customers. We apologi…
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- Converge
Timeline · 2 updates
- investigating · Sep 04, 2026, 12:51 PM UTC
Posted Time: 8:50 AM ET We are aware of an issue that may be impacted service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Next planned update: 11:00 AM ET Customer Service Contact Information: 800-725-1243 Fusebox Support: 866-265-6225 If you no longer wish to receive these notifications, please click the "Manage your subscription" option in your email or visit status.Elavon.com to update your notification preferences.
- resolved · Sep 04, 2026, 01:14 PM UTC
Time of Resolution: 9:00 AM ET We have resolved the issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams. Customer Service Contact Information: 800-725-1243 Fusebox Support: 866-265-6225 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Latest: Time of Resolution: 9:00 AM ET We have resolved the issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or yo…
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- ConvergeCenPOS Payment Gateway
Timeline · 4 updates
- investigating · Aug 17, 2026, 01:36 PM UTC
Affected Service: CenPOS, Converge 3DS transactions We are aware of an issue that may be impacting service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Customer Service Contact Information: 877-630-7960 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
- investigating · Aug 17, 2026, 03:57 PM UTC
Affected Service: CenPOS We are aware of an issue that may be impacting service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Customer Service Contact Information: 877-630-7960 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
- investigating · Aug 17, 2026, 05:18 PM UTC
Affected Service: CenPOS, Converge 3DS transactions We are aware of an issue that may be impacting service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience Customer Service Contact Information: 877-630-7960 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
- resolved · Aug 17, 2026, 05:35 PM UTC
Affected Service: CenPOS, Converge 3DS2 transactions Time of Resolution: 1:10 PM ET We have resolved the Issues that were impacting service quality for some customers. We apologize for any inconvenience this may have caused you or your customers. If you continue to experience related service interruptions, please contact our support teams. Customer Service Contact Information: 877-630-7960 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
Latest: Affected Service: CenPOS, Converge 3DS2 transactions Time of Resolution: 1:10 PM ET We have resolved the Issues that were impacting service quality for some customers. We apologize…
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See the full Elavon outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Hund · 17 components checked every 5 minutesThe longest incident in the last year, Resolved: Users are not receiving MFA emails from multiple applications on January 22, 2026, ran for 7 hours. 67 maintenance windows announced in the same period.
Most affected components, last 12 months
- Converge9
- CenPOS Payment Gateway8
- EMoney2
- Prodgate 21
Latest incidents
- Resolved: CenPOS - Multi Factor Authentication (MFA) Emails
Posted Time: 9:25 AM ET We are aware of an issue that may be impacted service quality for some customers. Technical teams are engaged and working towards…
- Resolved: Converge
Affected Service: Converge 3DS We are aware of an issue that may be impacting service quality for some customers. Technical teams are engaged and working…
- Resolved: Converge and Fusebox - Demo (Non-Production) Environment Unavailable
Posted Time: 8:50 AM ET We are aware of an issue that may be impacted service quality of the Non-Production Converge and Fusebox environment for some…
- Started Oct 22, 2026, 01:23 PM UTC · Resolved Oct 22, 2026, 03:31 PM UTC · 2h 8m
- Resolved: Converge ResolvedStarted Oct 16, 2026, 06:25 PM UTC · Resolved Oct 16, 2026, 09:58 PM UTC · 3h 32m
- Started Oct 08, 2026, 12:54 PM UTC · Resolved Oct 08, 2026, 07:23 PM UTC · 6h 29m
- Started Sep 04, 2026, 12:51 PM UTC · Resolved Sep 04, 2026, 01:14 PM UTC · 23m
- Started Aug 17, 2026, 01:36 PM UTC · Resolved Aug 17, 2026, 05:35 PM UTC · 3h 59m
- Started Aug 14, 2026, 04:22 PM UTC · Resolved Aug 14, 2026, 06:39 PM UTC · 2h 17m
- Started Aug 14, 2026, 01:27 PM UTC · Resolved Aug 14, 2026, 05:24 PM UTC · 3h 56m