Is Ecwid down?

Last checked 3m ago
Current status
Ecwid is up

No incidents right now.

Official status page: https://status.ecwid.com · Polled every 5 minutes · 6 components tracked

Ecwid is operational right now. Last checked 3m ago; the most recent incident resolved 30d ago.

Real-time Ecwid status, recent outages, and incident history — pulled directly from Ecwid's official status page at https://status.ecwid.com every 5 minutes. Pingoru tracks 6 Ecwid services and has captured 2 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment Ecwid reports a new incident — free for 5 monitors, no credit card.

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Ecwid uptime 98.89% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 11h 59m
    Started May 14, 2026, 05:45 PM UTC · Resolved May 15, 2026, 05:45 AM UTC
    Storefront
    Timeline · 4 updates
    • identified · May 14, 2026, 05:45 PM UTC

      One of our servers has been experiencing issues since May 14, 1:30 UTC. This is causing new products and product changes not to appear on some storefronts. This issue may affect merchants who recently updated their catalog by adding new products or editing existing ones. We are currently working on restoring the service. At the moment, there is no ETA available. We are sorry for this disruption. The next update will be provided in 1 hour.

    • identified · May 14, 2026, 06:58 PM UTC

      We are continuing to work on the fix right now.

    • monitoring · May 14, 2026, 08:19 PM UTC

      We are currently monitoring the server update after the fix: the issue is expected to be resolved for most stores within the next 30 minutes. Within the next 2 hours, it should be fully resolved for all stores.

    • resolved · May 15, 2026, 05:45 AM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  2. Resolved 4h 43m
    Started May 08, 2026, 03:43 AM UTC · Resolved May 08, 2026, 08:26 AM UTC
    StorefrontAdmin
    Timeline · 7 updates
    • investigating · May 08, 2026, 03:43 AM UTC

      Ecwid control panels and storefronts are not loading or are loading slowly: You may see the 'We are having technical issues' error in your control panel. And your customers can not access your store with "This page isn’t working" error. We are urgently working on a fix. All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels will be up and running once we fix the problem. We are very sorry for this downtime. We’ll be posting updates here every 15 minutes. If you have any questions, you can email our Support team at [email protected], or start Pre-Sales Chat: click on the chat icon on our site https://www.ecwid.com/ ( Screenshot)

    • investigating · May 08, 2026, 04:17 AM UTC

      We are continuing to investigate the issue.

    • investigating · May 08, 2026, 04:42 AM UTC

      We are continuing to investigate this issue and will provide further updates as they become available.

    • investigating · May 08, 2026, 05:26 AM UTC

      At the moment, we have no news about the issue, we are very sorry. The developers are urgently investigating the issue further.

    • monitoring · May 08, 2026, 06:26 AM UTC

      A fix has been applied and we are monitoring the results.

    • monitoring · May 08, 2026, 07:30 AM UTC

      Ecwid storefronts and control panels are back to normal. We are continuing to monitor.

    • resolved · May 08, 2026, 08:26 AM UTC

      We are glad to inform you that the issue has been fixed - Ecwid Instant Sites and Control Panels are now loading and functioning as usual. All the data (products, orders, your store settings, etc) are safe and intact. We are deeply sorry for the experience.

    Latest: We are glad to inform you that the issue has been fixed - Ecwid Instant Sites and Control Panels are now loading and functioning as usual. All the data (products, orders, your stor…

Outage history

Past 90 days · 2 incidents View full outage history →