Is Ecwid down?
Last checked 3m agoNo incidents right now.
Ecwid is operational right now. Last checked 3m ago; the most recent incident resolved 30d ago.
Real-time Ecwid status, recent outages, and incident history — pulled directly from Ecwid's official status page at https://status.ecwid.com every 5 minutes. Pingoru tracks 6 Ecwid services and has captured 2 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment Ecwid reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Storefront
Timeline · 4 updates
- identified · May 14, 2026, 05:45 PM UTC
One of our servers has been experiencing issues since May 14, 1:30 UTC. This is causing new products and product changes not to appear on some storefronts. This issue may affect merchants who recently updated their catalog by adding new products or editing existing ones. We are currently working on restoring the service. At the moment, there is no ETA available. We are sorry for this disruption. The next update will be provided in 1 hour.
- identified · May 14, 2026, 06:58 PM UTC
We are continuing to work on the fix right now.
- monitoring · May 14, 2026, 08:19 PM UTC
We are currently monitoring the server update after the fix: the issue is expected to be resolved for most stores within the next 30 minutes. Within the next 2 hours, it should be fully resolved for all stores.
- resolved · May 15, 2026, 05:45 AM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- StorefrontAdmin
Timeline · 7 updates
- investigating · May 08, 2026, 03:43 AM UTC
Ecwid control panels and storefronts are not loading or are loading slowly: You may see the 'We are having technical issues' error in your control panel. And your customers can not access your store with "This page isn’t working" error. We are urgently working on a fix. All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels will be up and running once we fix the problem. We are very sorry for this downtime. We’ll be posting updates here every 15 minutes. If you have any questions, you can email our Support team at [email protected], or start Pre-Sales Chat: click on the chat icon on our site https://www.ecwid.com/ ( Screenshot)
- investigating · May 08, 2026, 04:17 AM UTC
We are continuing to investigate the issue.
- investigating · May 08, 2026, 04:42 AM UTC
We are continuing to investigate this issue and will provide further updates as they become available.
- investigating · May 08, 2026, 05:26 AM UTC
At the moment, we have no news about the issue, we are very sorry. The developers are urgently investigating the issue further.
- monitoring · May 08, 2026, 06:26 AM UTC
A fix has been applied and we are monitoring the results.
- monitoring · May 08, 2026, 07:30 AM UTC
Ecwid storefronts and control panels are back to normal. We are continuing to monitor.
- resolved · May 08, 2026, 08:26 AM UTC
We are glad to inform you that the issue has been fixed - Ecwid Instant Sites and Control Panels are now loading and functioning as usual. All the data (products, orders, your store settings, etc) are safe and intact. We are deeply sorry for the experience.
Latest: We are glad to inform you that the issue has been fixed - Ecwid Instant Sites and Control Panels are now loading and functioning as usual. All the data (products, orders, your stor…
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- New products / product updates are not displaying in Featured Products / categories in some stores ResolvedStarted May 14, 2026, 05:45 PM UTC · Resolved May 15, 2026, 05:45 AM UTC · 11h 59m
- Started May 08, 2026, 03:43 AM UTC · Resolved May 08, 2026, 08:26 AM UTC · 4h 43m