Ecwid incident

[Outage] Some storefronts may be slowed down

Minor Resolved View vendor source →

Ecwid experienced a minor incident on August 7, 2026 affecting Storefront and Checkout, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 07:24 PM UTC
Resolved
Aug 07, 2026, 08:12 PM UTC
Duration
47m
Detected by Pingoru
Aug 07, 2026, 07:24 PM UTC

Affected components

StorefrontCheckout

Update timeline

  1. identified Aug 07, 2026, 07:24 PM UTC

    One of our servers is having problems since August 7, 06:51 PM UTC. This causes low performance of some storefronts. We are working on restoring the service. All your data and store settings will be intact. We are sorry for this downtime. Next update in 20 minutes.

  2. identified Aug 07, 2026, 07:25 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 07, 2026, 07:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 07, 2026, 08:12 PM UTC

    This incident has been resolved.