Ebanx incident

[Dominican Republic][Cards] Payment processing degradation

Ongoing since 08:54 AM UTC, affecting Cards (credit/debit).

investigating Oct 27, 2026, 08:54 AM UTC

We are experiencing a communication issue with our partner in the Dominican Republic, affecting Card payments. As a result, transactions may be declined or fail to process. Our teams are actively working with the partner to resolve the issue and restore full service as soon as possible.

Started
Oct 27, 2026, 08:54 AM UTC
Resolved
Ongoing
Duration
● 1h 10m
Detected by Pingoru
Oct 27, 2026, 08:54 AM UTC

Affected components

Cards (credit/debit)

Update timeline

  1. investigating Oct 27, 2026, 08:54 AM UTC

    We are experiencing a communication issue with our partner in the Dominican Republic, affecting Card payments. As a result, transactions may be declined or fail to process. Our teams are actively working with the partner to resolve the issue and restore full service as soon as possible.

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