Is Ebanx down?
Last checked 1m agoActive incident: [Peru][PagoEfectivo] Payment processing degradation
Ebanx is reporting a major outage right now (last checked 1m ago). 1 active incident on the official status page.
Real-time Ebanx status, recent outages, and incident history: pulled directly from Ebanx's official status page at status.ebanx.com every 5 minutes. Pingoru tracks 63 Ebanx services and has captured 214 incidents in the last 90 days (99.52% uptime). Get email, Slack, Discord, or webhook alerts the moment Ebanx reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- Payments APIPagoEfectivo
Timeline · 1 update
- identified · Oct 29, 2026, 11:20 PM UTC
Payment method(s): PagoEfectivo Country: Peru Impact: We have identified the cause of delays affecting PagoEfectivo transactions via our Payments API. Our teams are actively working with partners to resolve the issue.
Latest: Payment method(s): PagoEfectivo Country: Peru Impact: We have identified the cause of delays affecting PagoEfectivo transactions via our Payments API. Our teams are actively workin…
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Recent outages & incidents
Past 90 days- Cards (credit/debit)
Timeline · 2 updates
- investigating · Oct 27, 2026, 08:54 AM UTC
We are experiencing a communication issue with our partner in the Dominican Republic, affecting Card payments. As a result, transactions may be declined or fail to process. Our teams are actively working with the partner to resolve the issue and restore full service as soon as possible.
- resolved · Oct 27, 2026, 12:13 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Payments API
Timeline · 1 update
- resolved · Oct 23, 2026, 02:40 PM UTC
Payment method(s): All cross-border payment methods Country: All Countries Impact: An issue causing full degradation of the Payments API for cross-border operations has been resolved. Services are now operating normally.
Latest: Payment method(s): All cross-border payment methods Country: All Countries Impact: An issue causing full degradation of the Payments API for cross-border operations has been resolv…
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- Cash
Timeline · 3 updates
- monitoring · Oct 19, 2026, 04:25 AM UTC
Payment method(s): Cash. Country: Bolivia. Impact: Our partner in Bolivia is undergoing a maintenance, affecting Cash payments. During this period, payment creation and confirmation may fail or be declined. We expect normal operations to resume around 2026-10-19 10:00 UTC and will provide updates as necessary.
- monitoring · Oct 19, 2026, 11:39 AM UTC
Our provider’s urgent maintenance in Bolivia is taking longer than initially estimated. Cash payments remain affected, and payment creation and confirmation may continue to fail or be declined. The previous estimate of 2026-10-19 10:00 UTC has passed, and we are in contact with the provider to obtain a new estimated time of recovery.
- resolved · Oct 19, 2026, 05:08 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Cash
Timeline · 2 updates
- investigating · Oct 15, 2026, 11:54 PM UTC
Payment method(s): Cash Country: Bolivia Impact: We are experiencing a communication issue with our partner in Bolivia, affecting Cash payments. As a result, some transactions may experience minor delays or failures. Our teams are actively working with the partner to resolve the issue and restore full service as soon as possible.
- resolved · Oct 16, 2026, 12:14 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- E-Wallet
Timeline · 2 updates
- investigating · Oct 09, 2026, 04:29 PM UTC
Payment method(s): E-Wallet Country: Colombia Impact: : We are currently experiencing issues processing E-Wallet payments due to communication problems with one of our external partners. Our team is working closely with the partner to resolve the issue and restore normal service as soon as possible.
- resolved · Oct 09, 2026, 06:42 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Ebanx outage history
14 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 63 components checked every 5 minutesThe longest incident in the last year, Merchant Area – Chargeback Report Unavailable on February 20, 2026, ran for 3 days. 285 maintenance windows announced in the same period.
Most affected components, last 12 months
- PIX15
- E-Wallet9
- Payments API7
- Bank Transfer4
- SPEI4
Latest incidents
- [Peru][PagoEfectivo] Payment processing degradation
Payment method(s): PagoEfectivo Country: Peru Impact: We have identified the cause of delays affecting PagoEfectivo transactions via our Payments API. Our…
- [Dominican Republic][Cards] Payment processing degradation
We are experiencing a communication issue with our partner in the Dominican Republic, affecting Card payments. As a result, transactions may be declined or…
- [All Countries][Payments API] Payments API down
Payment method(s): All cross-border payment methods Country: All Countries Impact: An issue causing full degradation of the Payments API for cross-border…
- Started Oct 29, 2026, 11:20 PM UTC · ● 21h 46m
- Started Oct 27, 2026, 08:54 AM UTC · Resolved Oct 27, 2026, 12:13 PM UTC · 3h 18m
- Started Oct 23, 2026, 02:40 PM UTC · Resolved Oct 23, 2026, 02:40 PM UTC · –
- Payment processing degradation ResolvedStarted Oct 19, 2026, 04:25 AM UTC · Resolved Oct 19, 2026, 05:08 PM UTC · 12h 43m
- Started Oct 15, 2026, 11:54 PM UTC · Resolved Oct 16, 2026, 12:14 AM UTC · 20m
- Started Oct 09, 2026, 04:29 PM UTC · Resolved Oct 09, 2026, 06:42 PM UTC · 2h 13m
- Started Oct 02, 2026, 06:36 PM UTC · Resolved Oct 02, 2026, 08:18 PM UTC · 1h 42m
- Started Sep 29, 2026, 08:11 PM UTC · Resolved Sep 29, 2026, 10:20 PM UTC · 2h 8m