Ebanx experienced a major incident on October 15, 2026 affecting Cash, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Cash
Update timeline
- investigating Oct 15, 2026, 11:54 PM UTC
Payment method(s): Cash Country: Bolivia Impact: We are experiencing a communication issue with our partner in Bolivia, affecting Cash payments. As a result, some transactions may experience minor delays or failures. Our teams are actively working with the partner to resolve the issue and restore full service as soon as possible.
- resolved Oct 16, 2026, 12:14 AM UTC
This incident has been resolved.